CambodiaB2B.com Shipping Rates & Policy

Effective Date: August 2, 2026
Last Updated: August 2, 2026

1. Overview

CambodiaB2B.com is a B2B wholesale marketplace connecting Buyers with Cambodian manufacturers, wholesalers, and suppliers.

CambodiaB2B.com does not directly provide shipping services, transportation, logistics, warehousing, customs clearance, or delivery fulfillment unless explicitly stated.

Shipping arrangements are made directly between Buyers and Vendors.

Each Vendor is responsible for providing accurate shipping information and coordinating delivery arrangements with Buyers.

2. Shipping Responsibility

CambodiaB2B.com operates as a marketplace platform only.

The following parties are responsible for shipping:

Vendors are responsible for:

• Preparing products for shipment.
• Providing accurate product weight and dimensions.
• Communicating available shipping options.
• Providing estimated shipping timelines.
• Coordinating with shipping providers.
• Providing required export documents where applicable.
• Communicating shipping costs clearly.

Buyers are responsible for:

• Providing accurate delivery information.
• Confirming shipping requirements before purchasing.
• Paying agreed shipping charges.
• Paying applicable customs duties, taxes, and import fees.
• Ensuring products comply with destination-country regulations.

3. Shipping Rates

Because CambodiaB2B.com supports wholesale transactions involving different product types, quantities, suppliers, and destinations, shipping rates are determined by individual Vendors.

Shipping costs may depend on:

• Product type.
• Product weight.
• Product volume.
• Order quantity.
• Packaging requirements.
• Shipping destination.
• Shipping method.
• Delivery timeline.
• Customs requirements.

Examples of shipping methods may include:

• Local delivery within Cambodia.
• Truck transportation.
• Air freight.
• Sea freight.
• Courier services.
• Buyer-arranged freight forwarding.

Shipping rates are not controlled or guaranteed by CambodiaB2B.com.

4. Shipping Quotes

Buyers should request and confirm shipping quotes with Vendors before completing a purchase.

A shipping quote may include:

• Product shipping cost.
• Packaging fees.
• Transportation fees.
• Insurance costs.
• Customs-related costs.
• Other logistics charges.

Buyers should confirm:

• Total order cost.
• Shipping method.
• Estimated delivery timeline.
• Responsibilities of each party.

5. Domestic Cambodia Shipping

For orders within Cambodia, Vendors may arrange delivery through available local transportation providers.

Domestic shipping considerations may include:

• Delivery distance.
• Product size.
• Order quantity.
• Accessibility of delivery location.

Vendors should provide Buyers with realistic delivery estimates before confirming orders.

CambodiaB2B.com does not guarantee domestic delivery times.

6. International Shipping

International Buyers may purchase products from Cambodian Vendors.

International shipping may involve:

• Export documentation.
• Freight arrangements.
• Customs clearance.
• Import requirements.
• Duties and taxes.

International Buyers are responsible for:

• Understanding import regulations in their country.
• Paying customs duties and taxes.
• Obtaining required permits.
• Ensuring products can legally enter their destination country.

CambodiaB2B.com does not provide customs, legal, or import advice.

7. Incoterms and Shipping Agreements

For international transactions, Buyers and Vendors may agree on shipping terms, including commonly used international trade terms such as:

• EXW (Ex Works)
• FOB (Free On Board)
• CIF (Cost, Insurance and Freight)
• DDP (Delivered Duty Paid)

Buyers and Vendors are responsible for clearly agreeing on:

• Shipping responsibilities.
• Risk transfer.
• Insurance responsibilities.
• Customs obligations.
• Payment responsibilities.

CambodiaB2B.com is not responsible for enforcing shipping agreements between Buyers and Vendors.

8. Delivery Time Estimates

Delivery timelines are provided by Vendors and may vary depending on:

• Product availability.
• Production requirements.
• Order volume.
• Shipping method.
• Destination country.
• Customs processing.
• External delays.

Estimated delivery times are not guaranteed.

Potential delays may occur due to:

• Weather conditions.
• Transportation disruptions.
• Customs inspections.
• Government restrictions.
• Carrier delays.
• Other events outside reasonable control.

9. Manufacturing and Production Lead Times

Many products listed on CambodiaB2B.com are wholesale or manufactured-to-order.

Production timelines may depend on:

• Material availability.
• Product customization.
• Order size.
• Factory capacity.
• Quality inspections.

Buyers should confirm production timelines with Vendors before placing large orders.

CambodiaB2B.com is not responsible for production delays caused by Vendors or third parties.

10. Tracking Information

Where available, Vendors may provide tracking or shipment updates.

Tracking availability depends on:

• Shipping method.
• Logistics provider.
• Destination.
• Vendor arrangements.

CambodiaB2B.com does not guarantee tracking availability.

11. Lost, Damaged, or Delayed Shipments

If a shipment is lost, damaged, or delayed:

Buyers should:

1. Contact the Vendor through CambodiaB2B.com’s messaging system.
2. Provide relevant order details.
3. Provide photos, documents, or evidence where applicable.
4. Work with the Vendor and shipping provider to resolve the issue.

Responsibility for shipping claims depends on the agreement between the Buyer and Vendor.

CambodiaB2B.com may assist communication but is not responsible for:

• Lost shipments.
• Damaged goods.
• Carrier failures.
• Shipping delays.

12. Packaging Requirements

Vendors are responsible for ensuring products are appropriately packaged for transportation.

Packaging should:

• Protect products during shipping.
• Meet shipping provider requirements.
• Match the agreed product specifications.

Buyers should communicate special packaging requirements before ordering.

13. Customs, Duties, and Import Taxes

For international transactions:

Buyers are responsible for:

• Import duties.
• Customs fees.
• Brokerage fees.
• Local taxes.
• Import permits.
• Regulatory requirements.

CambodiaB2B.com does not calculate, collect, or guarantee customs charges.

Buyers should consult appropriate customs authorities before importing products.

14. Shipping Fraud Prevention

Users must not:

• Provide false shipping information.
• Misrepresent delivery status.
• Submit fraudulent shipping claims.
• Use shipping arrangements to commit fraud.

CambodiaB2B.com may investigate suspicious activity and take action against accounts violating marketplace rules.

15. Shipping Disputes

Shipping disputes should first be resolved directly between Buyers and Vendors.

Recommended resolution process:

1. Buyer contacts Vendor.
2. Parties review shipping agreement.
3. Parties negotiate a resolution.
4. Additional assistance may be requested from CambodiaB2B.com.

CambodiaB2B.com may facilitate communication but does not guarantee a specific outcome.

16. No Shipping Guarantee

CambodiaB2B.com does not guarantee:

• Shipping availability.
• Shipping prices.
• Delivery timelines.
• Product arrival dates.
• Customs approval.
• Carrier performance.

Shipping services are provided by independent third parties.

17. Changes to This Shipping Policy

CambodiaB2B.com may update this Shipping Policy from time to time.

Updated versions become effective when published on CambodiaB2B.com.

Users are responsible for reviewing the latest version.

18. Contact Information

For questions regarding this Shipping Policy:

CambodiaB2B.com
Operated by Kompoul Group Ltd.
Ontario, Canada

Email:

support@cambodiab2b.com